Acciones de Documento
The value of work well done
- All our services and projects are managed in accordance with an
integrated Quality & Security Management System based on
International Standards:
- ISO 9001:2008 (certificates no. ER-0698/1999 - ER-1444/2010 - ER-1445/2010 - ER-1446/2010) for the different activities included in the Quality Management System; the first Spanish company to obtain the Total Outsourcing certificate.
- ISO 20000-1:2007 (certificate no. STI-0008/2009 - SGI 6010375/114), for the IT Service Management System (SMS).
- ISO 27001:2007 (certificate no. SI-0071/2010 - SGI 6010375/19), for the Information Security Management System (ISMS).
- ISO 14001:2004 (certificate no. 106002-2011-AE-IBE-ENAC), for the Environmental Management System (EMS).
- Quality-oriented management system.
- Continuous improvement guaranteed by the allocation of specific resources devoted to identifying and suggesting enhancements through: quality assurance teams, project/service offices, technical offices and knowledge centres.
- We adopt best-practice models recognized worldwide:
- Software development: CMMI® (Capability Maturity Model Integration) maturity level: 3 (official certificate issued by ESI in 2007 for level 2, renewed in 2011, and in 2009 for level 3)
- The first Spanish company to obtain the Run SAP implementation methodology certificate.
- IT services management: ITIL.
- The products manufactured by our software factory are also certified.
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